Day 2 - 12 May 2022

09:50AM

Chair’s Opening Remarks

 

TECHFORGE

10:00AM

May Russell

CTO

Ford

Associated Talks:

10:00AM - Day 1

View Presentation: Re-Envisioning CX

View Full Info

Presentation: Re-Envisioning CX

. May Russell, CTO, Ford

10:30AM

Panel: Data – A Creative Material

  • Reviewing the impact of analytical data to aid your organisation to assess the needs of target customers.
  • Using data creatively to map out the Customer Journey to create an engaging CX.
  • Exploring how the rise of Cloud has transformed how you should approach data and consequently optimize business performance.

11:10AM

Presentation: How Robotic Process Automation (RPA) and Digital Work in Collusion

  • Discussing RPA as an essential tool in your toolkit for effective Digital Transformation.
  • Exploring the attributes of RPA and how it will extenuate effective operations.
  • Analysing RPA in the workplace and how the better the process, the better the result for the company.

11:40AM

BREAK

 

TECHFORGE

12:10PM

Presentation: IT Infrastructure & Operations as the Backbone of Digital Transformation

  • Discussing the intersection of on-premises data centres, private clouds, and public clouds and the challenges and opportunities these pose.
  • What are the governance issues raised when using Data Centre Interconnection to overcome speed and agility challenges?
  • Deconstructing the traditional data centre model to achieve tailored flexibility and optimisation for different business areas, workloads, evolving partner ecosystems and computing at the edge for things such as the Internet of Things (IoT)
  • The importance of API-based integration platforms for interoperability.

12:40PM

Presentation: AI and the Future of Work

  • AI: will it replace or augment your workforce?
  • AI is used to amplify human potential. Exploring how humans and AI can collaborate effectively to solve the most pressing business challenges.
  • Reviewing AI’s impact on workplace productivity, worker privacy, and customer personalization.

01:10PM

Paul Breslow

Innovation Director

EDF

Associated Talks:

01:10PM - Day 1

View Fireside Chat: Digitalization from an Energy Perspective

View Full Info

Fireside Chat: Digitalization from an Energy Perspective

. Paul Breslow, Innovation Director, EDF

01:40PM

Lunch & Networking

 

TECHFORGE

02:40PM

Presentation: Harnessing the Power of Data Visualization Tools

  • AI and BI, the future of data visualisation.
  • What is meant by BI and how would it benefit your organisation?
  • What are the top BI tools for data visualization?

03:00PM

Fireside Chat: Technology, Transformation and Environment Responsibility – Bridging Digital and Environmental Goals

  • Corporate Social Responsibility: What is meant by this and why is it so important for your Digital Transformation Journey?
  • How managing your environmental impact will enhance consumer and employee engagement.
  • IoT, AI and Edge bring down operational costs and reduces carbon footprint, emissions, and waste
    • Can anything more be done?

03:30PM

Panel: Securing the Future of Digital Transformation to Empower your Business

  • Exploring how a successful Digital Transformation will empower your business to operate more efficiently, intelligently, and rapidly – to deliver value to customers.
  • Reviewing the importance of connecting a remote, mobile and hybrid workforce and the impact this will have on the efficiency on business operations.
  • How to reshape, build, adapt and execute a new digital workplace strategy that aligns with your company goals.

04:10PM

Presentation: Monitoring the Impact of Your Digital Transformation Journey

  • Analysing the methods of how to analyse your Digital Transformation journey.
  • What are the key signs of a successful digital transformation strategy?
  • Exploring the intrinsic connection of an employee, a consumer, and the end-user and the impact this has on your Digital Transformation Journey.

04:40PM

Close of Day 2

Explore Day 1 Agenda: DIGITAL TRANSFORMATION, A ‘TOTAL EXPERIENCE’ – DAY 1

 

TECHFORGE

TECHFORGE