Day 1 - 9 November 2021

09:50AM

(MST)

Duncan MacRae

Editor in Chief

TechForge

Associated Talks:

09:50AM - Day 2

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09:50AM - Day 1

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Welcome to Day 1

. Duncan MacRae, Editor in Chief, TechForge

10:00AM

(MST)

Roopak Chadha

Vice President, P&C Growth Leader

EXL

Associated Talks:

10:00AM - Day 1

View Presentation: Operationalizing AI and Cloud at Scale: Moving Enterprise to an AI Operating System (AI:OS)

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Sumit Taneja

Global Head of Insurance Transformation and Hyperautomation

EXL

Associated Talks:

10:00AM - Day 1

View Presentation: Operationalizing AI and Cloud at Scale: Moving Enterprise to an AI Operating System (AI:OS)

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Presentation: Operationalizing AI and Cloud at Scale: Moving Enterprise to an AI Operating System (AI:OS)

In today’s digital world, speed is the only sustainable differentiator. Integrating data-driven technologies like AI, Analytics, and the Cloud into an enterprise’s operations is critical for disruptive differentiation.  Join us for real-world stories around enterprises that are redesigning their operating model to align with the new requirements of the AI Operating system (AI: OS).

  • Convert real-world signals into clean operational data leveraging upstream AI solutions
  • Redesign operations by code and embed analytics into operational data flows for greater intelligence
  • Elevating the role of humans in AI/Cloud native operations
. Roopak Chadha, Vice President, P&C Growth Leader, EXL
. Sumit Taneja, Global Head of Insurance Transformation and Hyperautomation, EXL

10:30AM

(MST)

Shawn Fitzgerald

Research Director, Insights, World Wide Digital Transformation Strategies

IDC

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Kat Higgins

Senior Open Transformation Principal

Red Hat

Associated Talks:

10:30AM - Day 1

View Panel Discussion: Enabling Your Organisation’s Digital Transformation Journey

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Pertti Kujala

Director, Custom IoT and Smart Factory Solutions

Haltian

Associated Talks:

10:30AM - Day 1

View Panel Discussion: Enabling Your Organisation’s Digital Transformation Journey

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Lewis Z. Liu

Co-Founder & CEO

Eigen Technologies

Associated Talks:

10:30AM - Day 1

View Panel Discussion: Enabling Your Organisation’s Digital Transformation Journey

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Patrick McGill, MD

EVP, Chief Analytics Officer

Community Health Network

Associated Talks:

10:30AM - Day 1

View Panel Discussion: Enabling Your Organisation’s Digital Transformation Journey

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Wes Rhodes

VP R&D and Technology Transformation

Kroger

Associated Talks:

10:30AM - Day 1

View Panel Discussion: Enabling Your Organisation’s Digital Transformation Journey

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Panel Discussion: Enabling Your Organisation’s Digital Transformation Journey

This session will cover:

○ Building a cohesive business strategy for digital transformation – Who are the key stake holders involved and do you need dedicated C-Level representation and department, or is this every employees responsibility? 

○ Defining strategies for working with multiple stakeholders and combatting internal resistance to change  How might this differ depending upon business size, industry and culture? 

How can value and ROI for digital investment be quantified? And what specific KPIs can you put in place when working across many lines of business, teams and projects? 

Moderator: . Shawn Fitzgerald, Research Director, Insights, World Wide Digital Transformation Strategies, IDC
. Kat Higgins, Senior Open Transformation Principal, Red Hat
. Pertti Kujala, Director, Custom IoT and Smart Factory Solutions, Haltian
. Lewis Z. Liu, Co-Founder & CEO, Eigen Technologies
. Patrick McGill, MD, EVP, Chief Analytics Officer, Community Health Network
. Wes Rhodes, VP R&D and Technology Transformation, Kroger

11:15AM

(MST)

Sarah Angel-Johnson

CIO

Save the Children

Associated Talks:

11:15AM - Day 1

View Presentation: Digital Transformation 101 Toolkit

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Presentation: Digital Transformation 101 Toolkit

Heard about digital transformation and not sure where to start?  Mid-way into your transformation and want to take it to the next level?  Tried it and it didn’t work at all?  Join us for an engaging dialogue to learn three things that you can add to your toolkit to help with a successful change in mindset, strategic planning, and way of work.

. Sarah Angel-Johnson, CIO, Save the Children

11:45AM

(MST)

Abhay Rajaram

Chief Customer Officer

Wrike

Associated Talks:

11:45AM - Day 1

View Presentation: Why You Need to Prioritize The Employee Experience in 2022

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Presentation: Why You Need to Prioritize The Employee Experience in 2022

A positive employee experience is the foundation for operational excellence. When employees can focus on the aspects of their job that add the most value to the business, your customers benefit as well. But how do we provide an exceptional employee experience with so many variables and a changing business landscape? Organizations need to use technology to create environments where teams can thrive. In this session, Wrike’s Abhay Rajaram will provide recommendations on how to deliver employee experiences that separate you from your competition.

By the session’s end, you’ll learn

  • What the best employee experience will look like in 2022
  • How to recalibrate your tech for modernization in a simplified, streamlined way
  • How to maximize productivity and remove friction in the workplace
. Abhay Rajaram, Chief Customer Officer, Wrike

12:15PM

(MST)

Samantha Paxson

Chief Experience Officer

CO-OP Financial Services

Associated Talks:

12:15PM - Day 1

View Presentation: Change Management for Consumer-centric Digital Transformation

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Presentation: Change Management for Consumer-centric Digital Transformation

  • How to manage organizational digital transformation keeping the consumer experience at the center of the process.
  • The role of technology in the process – making sure a complete ecosystem emerges to make seamless, secure and convenient all digital services.
  • The role of values in the process – working as partners within the organization and with outside stakeholders; communicating openly and honestly; demonstrating excellence; and commitment to change agency.
. Samantha Paxson, Chief Experience Officer, CO-OP Financial Services

12:45PM

(MST)

Thomas Gay

VP Global Services

BloomReach

Associated Talks:

12:45PM - Day 1

View Presentation: Unlocking Digital Commerce Growth

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Presentation: Unlocking Digital Commerce Growth

  • Exploring the application of AI and ML for utilizing customer and product data.
  • Discussing approaches for improving acquisition, discovery, conversion and retention of customers.
  • Driving customer engagement through personalized online experiences.
  • 3 case study applications discussed.
. Thomas Gay, VP Global Services , BloomReach

01:15PM

(MST)

Shawn Fitzgerald

Research Director, Insights, World Wide Digital Transformation Strategies

IDC

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Renee Newman

Former EVP, Chief Strategy Officer

First Interstate Bank

Associated Talks:

01:15PM - Day 1

View Panel: The Hybrid Workplace is the Future – Can Employers Make it a Reality?

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Dany De Grave

R&D Digital Transformation

Sanofi Pasteur

Associated Talks:

01:15PM - Day 1

View Panel: The Hybrid Workplace is the Future – Can Employers Make it a Reality?

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Panel: The Hybrid Workplace is the Future – Can Employers Make it a Reality?

  • Discussing the evolution of the workplace and the opportunity to embrace new technologies for driving positive change.
  • Using digital technologies to reinvent the employee experience and redesign organizations to be more agile and effective.
  • Analysing the impact of automation, Machine Learning, robotics, AI, chatbots, digital twins and Big Data on driving business efficiencies.
Moderator: . Shawn Fitzgerald, Research Director, Insights, World Wide Digital Transformation Strategies, IDC
. Renee Newman, Former EVP, Chief Strategy Officer, First Interstate Bank
. Dany De Grave, R&D Digital Transformation, Sanofi Pasteur

02:30PM

(MST)

Speed Networking Session

The TechForge Speed Networking session is your opportunity to meet with like-minded professionals for a round of 121 meetings, all handcrafted by our AI matchmaking engine, ensuring you meet with people with similar interests to you.

Build new connections, renew old ones, and supercharge your event experience by adding this session to your calendar today!

Helpful info on how to take part in this session can be found here.

02:45PM

(MST)

End of Day 1

End of day 1

Click below to view the virtual agenda for Day 2 of the Digital Transformation Week.

Digital Transformation Enablers – Day 2, 10th November 2021

This event is also co-located with Digital Twin World and Future Work Solutions Congress. Click below to view those agendas

Digital Twin World Agenda – Day 1, 9 November 2021

Future Work Solutions Congress Agenda – Day 2, 10 November 2021

REGISTER FOR YOUR FREE TICKET HERE

End of day 1